Hardware store · CRM
CRM software for hardware stores
Tryso CRM software tracks contacts, customers, leads, opportunities and relationship activities in the same system as quotations, orders and invoices. For hardware stores: units and conversions let you buy in rolls and boxes and sell by the metre or the piece.
- Free plan, forever
- No card required
- Set up in about a minute
Last updated
7 apps, one system
Switch on only what you use
+2Before and after
What slows hardware stores down, and how Tryso fixes it
Hardware, building material and tool shops selling by the piece, the metre and the bag.
The problem
Odd units
Cable by the metre, cement by the bag and screws by the box.
With Tryso
Units and conversions let you buy in rolls and boxes and sell by the metre or the piece.
The problem
Trade customers
Contractors buy on account at their own prices.
With Tryso
Customer groups carry their own prices, and account sales post to receivables.
The problem
Thousands of small items
Staff waste time looking for the right box on the right shelf.
With Tryso
Warehouse bins record exactly where each item is kept.
How it works
How hardware stores run on Tryso
From the first delivery to the end of the day, each step happens in the app built for it, on one shared database.
- 1
Set units
Buy in rolls and boxes, sell by the metre or piece.
Products - 2
Locate stock
Bins show where each item is kept.
Warehouse - 3
Bill
The counter bills cash and account customers alike.
Point of sale - 4
Collect
Account sales are followed up as receivables.
Accounting
A pipeline your whole team can see
Leads and opportunities move through stages, with every call, meeting and note logged against them. Managers see what is stuck and what is about to close without asking for a spreadsheet.
- Leads and opportunities by stage
- Activities on a timeline
- Reports filtered by branch
From enquiry to order without re-typing
When a deal is ready, it moves to a quotation and an order in Sales with the same customer, so nothing is copied between a CRM and an ERP.
- Opportunity to quotation to order
- Customer groups with their own prices
- One customer record for every channel
Online shoppers are customers too
People who register on your Tryso storefront share the same customer records as the counter and the sales team, so follow-ups use everything they have bought, wherever they bought it.
- Storefront accounts in the same CRM
- Purchase history on every contact
- Newsletter subscribers captured from the shop
Apps
The apps hardware stores switch on
Start with crm and add the rest as the business needs it. They all share the same products, customers and books.
Point of sale
Sell at the counter with registers, receipts and cash sessions.
Sales
Orders, quotations, invoices, discounts and customers.
Products
Products, variants, categories, brands and units in one place.
Inventory
Warehouses, stock levels, transfers, counts and reorder rules.
Warehouse
Zones, racks and bins, with stock located to the bin.
Accounting
Chart of accounts, receivables, payables, banking and journals.
CRM
Track leads and opportunities through your sales pipeline.
Every app shares one database, and each is switched on from Settings → Apps when you need it.
Reporting
Numbers hardware stores keep an eye on
Reports are built from the documents your team already records, so every figure can be traced back to the sale, receipt or payment behind it.
- Trade account sales
- Stock value
- Margin by category
- Outstanding receivables
Pricing
Start free, pay as you grow
Prices shown in LKR. Your local currency is shown when you sign up.
Free
Free
Try Tryso, or a tiny online seller.
Starter
LKR 4,450per month
A single shop or online store.
14-day free trial
- Most popular
Growth
LKR 7,400per month
A growing, multi-branch business.
14-day free trial
Business
LKR 14,900per month
Manufacturers and multi-company groups.
14-day free trial
Enterprise
LKR 29,900per month
Large groups with custom needs.
30-day free trial
Comparison
CRM: Tryso compared with other ERPs
Features, pricing and how each product is bought, taken from each vendor’s own website.
| Capability | TrysoTryso | Odoo S.A.Odoo | SAPSAP Business One | SAPSAP S/4HANA Cloud | MicrosoftDynamics 365 Business Central | MicrosoftDynamics 365 Finance |
|---|---|---|---|---|---|---|
| Pricing | ||||||
| Free plan | YesFree forever, no card | YesOne App Free (one app) | Not stated by the vendor | Not stated by the vendor | 30-day free trial | Not stated by the vendor |
| Prices published online | Yes | YesSet by region | NoQuoted by a partner | NoRequest a quote | Yes | Yes |
| Starting price | Free; paid plans per organization | US$11.20 per user / month | Quote | Quote | US$80 per user / month, paid yearly | US$210 per user / month, paid yearly |
| Buying and set-up | ||||||
| How you buy | Sign up online and set it up yourself | Online; partners for larger projects | Through SAP partners | Request a quote from SAP | Through Microsoft partners only | Not stated by the vendor |
| Deployment | Cloud, plus an offline Windows POS app | Odoo Online, Odoo.sh or on-premise | Cloud or on-premise | Public cloud | Cloud | Not stated by the vendor |
| Apps | ||||||
| Accounting and finance | Yes | Yes | Yes | Yes | Yes | Yes |
| Sales and purchasing | Yes | Yes | Yes | YesSales processes | Yes | Not stated by the vendor |
| Inventory and warehouse | YesDown to the bin | Yes | YesInventory | YesSupply chain | YesWith warehouse management | Not stated by the vendor |
| Manufacturing | YesBOMs, work centers and production orders | Yes | Not stated by the vendor | Not stated by the vendor | YesBOMs and production orders | Not stated by the vendor |
| CRM | Yes | Yes | YesCustomer relationships | Not stated by the vendor | Through Dynamics 365 Sales | Not stated by the vendor |
| HR and payroll | YesHR and payroll apps | YesEmployees and Payroll | Not stated by the vendor | YesHR processes | Works alongside a payroll system | Not stated by the vendor |
| Point of sale | YesWeb and offline Windows app | Yes | Not stated by the vendor | Not stated by the vendor | Through connected POS | Not stated by the vendor |
| Online store | YesBuilt-in storefront on your domain | YesWebsite and eCommerce | Not stated by the vendor | Not stated by the vendor | Through connectors such as Shopify | Not stated by the vendor |
Not stated on the vendor page we checked. It does not mean the product lacks it; ask the vendor. Checked 2026-10-23.
Sources: Odoo pricing, Odoo apps, SAP Business One, SAP S/4HANA Cloud, Business Central, Business Central pricing, Dynamics 365 Finance pricing.
Odoo is a trademark of Odoo S.A. Tryso is not affiliated with or endorsed by Odoo S.A. Odoo sets prices by the visitor's region and billing period; check your own quote on odoo.com.
SAP, SAP Business One and SAP S/4HANA are trademarks or registered trademarks of SAP SE. Tryso is not affiliated with or endorsed by SAP. This comparison uses information published on sap.com; check current details with SAP or an SAP partner.
Microsoft and Dynamics 365 are trademarks of the Microsoft group of companies. Tryso is not affiliated with or endorsed by Microsoft. Prices are the list prices published on microsoft.com, which notes that actual prices vary by country and currency.
Frequently asked questions
Can contractors get their own prices?
Yes. Customer groups can be priced against, so trade customers see their own rates.
Can I sell cable by the metre?
Yes. Units and conversions let you buy a roll and sell it by the metre.
What is CRM software?
Customer relationship management (CRM) software records your leads, customers and every interaction with them, so your team can follow up at the right time. Tryso CRM also sees the orders and invoices each customer has.
Is the CRM connected to sales orders?
Yes. CRM and sales run in the same Tryso organization, so an opportunity can move to a quotation and an order without re-entering the customer.
Can I track a sales pipeline?
Yes. Leads and opportunities move through stages, and activities are logged against them.
Do online shoppers appear in the CRM?
Yes. Customers who register on your Tryso storefront share the same customer records as the counter and the sales team.
Can I start with CRM only?
Yes. Apps are installed individually, so you can start with CRM and sales and add inventory or accounting later.
CRM
CRM for other industries
Retail storeShops selling over the counter, often with more than one branch and a website on the side.
SupermarketGrocery and convenience stores with thousands of fast-moving lines, loose goods and short shelf lives.
PharmacyPharmacies and chemists where batch numbers and expiry dates are not optional.
Fashion storeClothing and footwear shops where every style comes in many sizes and colours.
Electronics storePhone, computer and appliance shops with high-value items, supplier credit and business buyers.
Auto parts storeVehicle spare parts dealers and workshops with large catalogues and many look-alike items.
Hardware store
More software for hardware stores
Inventory managementKnow what is on every shelf, in every branch, right now
Point of saleA till that keeps billing when the internet does not
AccountingBooks that are written by the work, not typed in afterwards
HR and payrollPeople, attendance, leave and payroll in the system that runs the business
ManufacturingBills of materials, work centers and production you can actually see
Warehouse managementStock located to the bin, not just to the building
Run your hardware store on Tryso
Create an organization on the free plan, load some of your own products and see how it fits before you pay anything.
- Free plan, forever
- No card required
- Set up in about a minute