Pharmacy · CRM
CRM software for pharmacies
Tryso CRM software tracks contacts, customers, leads, opportunities and relationship activities in the same system as quotations, orders and invoices. For pharmacies: every delivery is received with its batch and expiry date, and the oldest batch is visible when you pick.
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Last updated
7 apps, one system
Switch on only what you use
+2Before and after
What slows pharmacies down, and how Tryso fixes it
Pharmacies and chemists where batch numbers and expiry dates are not optional.
The problem
Expiry dates on every pack
Selling the oldest batch first is a manual job without batch tracking, and expired stock is written off.
With Tryso
Every delivery is received with its batch and expiry date, and the oldest batch is visible when you pick.
The problem
Many small suppliers
Distributors deliver several times a week at different prices and on different terms.
With Tryso
Supplier records carry payment terms, per-supplier costs and balances, with purchase payments against them.
The problem
Branch shortages
One branch is out of a medicine another branch has plenty of.
With Tryso
Stock is visible per branch, and recorded transfers cover the shortage the same day.
How it works
How pharmacies run on Tryso
From the first delivery to the end of the day, each step happens in the app built for it, on one shared database.
- 1
Receive by batch
Each delivery records the batch and expiry date.
Purchasing - 2
Sell oldest first
Batch and expiry information is visible at the counter.
Point of sale - 3
Balance branches
Shortages are covered by recorded transfers.
Inventory - 4
Pay suppliers
Purchase payments clear supplier balances in the books.
Accounting
A pipeline your whole team can see
Leads and opportunities move through stages, with every call, meeting and note logged against them. Managers see what is stuck and what is about to close without asking for a spreadsheet.
- Leads and opportunities by stage
- Activities on a timeline
- Reports filtered by branch
From enquiry to order without re-typing
When a deal is ready, it moves to a quotation and an order in Sales with the same customer, so nothing is copied between a CRM and an ERP.
- Opportunity to quotation to order
- Customer groups with their own prices
- One customer record for every channel
Online shoppers are customers too
People who register on your Tryso storefront share the same customer records as the counter and the sales team, so follow-ups use everything they have bought, wherever they bought it.
- Storefront accounts in the same CRM
- Purchase history on every contact
- Newsletter subscribers captured from the shop
Apps
The apps pharmacies switch on
Start with crm and add the rest as the business needs it. They all share the same products, customers and books.
Point of sale
Sell at the counter with registers, receipts and cash sessions.
Products
Products, variants, categories, brands and units in one place.
Inventory
Warehouses, stock levels, transfers, counts and reorder rules.
Purchasing
Suppliers, purchase orders, goods received and returns.
Accounting
Chart of accounts, receivables, payables, banking and journals.
CRM
Track leads and opportunities through your sales pipeline.
Sales
Orders, quotations, invoices, discounts and customers.
Every app shares one database, and each is switched on from Settings → Apps when you need it.
Reporting
Numbers pharmacies keep an eye on
Reports are built from the documents your team already records, so every figure can be traced back to the sale, receipt or payment behind it.
- Expired stock written off
- Stock-outs
- Gross margin
- Supplier balances
Pricing
Start free, pay as you grow
Prices shown in LKR. Your local currency is shown when you sign up.
Free
Free
Try Tryso, or a tiny online seller.
Starter
LKR 4,450per month
A single shop or online store.
14-day free trial
- Most popular
Growth
LKR 7,400per month
A growing, multi-branch business.
14-day free trial
Business
LKR 14,900per month
Manufacturers and multi-company groups.
14-day free trial
Enterprise
LKR 29,900per month
Large groups with custom needs.
30-day free trial
Comparison
CRM: Tryso compared with other ERPs
Features, pricing and how each product is bought, taken from each vendor’s own website.
| Capability | TrysoTryso | Odoo S.A.Odoo | SAPSAP Business One | SAPSAP S/4HANA Cloud | MicrosoftDynamics 365 Business Central | MicrosoftDynamics 365 Finance |
|---|---|---|---|---|---|---|
| Pricing | ||||||
| Free plan | YesFree forever, no card | YesOne App Free (one app) | Not stated by the vendor | Not stated by the vendor | 30-day free trial | Not stated by the vendor |
| Prices published online | Yes | YesSet by region | NoQuoted by a partner | NoRequest a quote | Yes | Yes |
| Starting price | Free; paid plans per organization | US$11.20 per user / month | Quote | Quote | US$80 per user / month, paid yearly | US$210 per user / month, paid yearly |
| Buying and set-up | ||||||
| How you buy | Sign up online and set it up yourself | Online; partners for larger projects | Through SAP partners | Request a quote from SAP | Through Microsoft partners only | Not stated by the vendor |
| Deployment | Cloud, plus an offline Windows POS app | Odoo Online, Odoo.sh or on-premise | Cloud or on-premise | Public cloud | Cloud | Not stated by the vendor |
| Apps | ||||||
| Accounting and finance | Yes | Yes | Yes | Yes | Yes | Yes |
| Sales and purchasing | Yes | Yes | Yes | YesSales processes | Yes | Not stated by the vendor |
| Inventory and warehouse | YesDown to the bin | Yes | YesInventory | YesSupply chain | YesWith warehouse management | Not stated by the vendor |
| Manufacturing | YesBOMs, work centers and production orders | Yes | Not stated by the vendor | Not stated by the vendor | YesBOMs and production orders | Not stated by the vendor |
| CRM | Yes | Yes | YesCustomer relationships | Not stated by the vendor | Through Dynamics 365 Sales | Not stated by the vendor |
| HR and payroll | YesHR and payroll apps | YesEmployees and Payroll | Not stated by the vendor | YesHR processes | Works alongside a payroll system | Not stated by the vendor |
| Point of sale | YesWeb and offline Windows app | Yes | Not stated by the vendor | Not stated by the vendor | Through connected POS | Not stated by the vendor |
| Online store | YesBuilt-in storefront on your domain | YesWebsite and eCommerce | Not stated by the vendor | Not stated by the vendor | Through connectors such as Shopify | Not stated by the vendor |
Not stated on the vendor page we checked. It does not mean the product lacks it; ask the vendor. Checked 2026-10-23.
Sources: Odoo pricing, Odoo apps, SAP Business One, SAP S/4HANA Cloud, Business Central, Business Central pricing, Dynamics 365 Finance pricing.
Odoo is a trademark of Odoo S.A. Tryso is not affiliated with or endorsed by Odoo S.A. Odoo sets prices by the visitor's region and billing period; check your own quote on odoo.com.
SAP, SAP Business One and SAP S/4HANA are trademarks or registered trademarks of SAP SE. Tryso is not affiliated with or endorsed by SAP. This comparison uses information published on sap.com; check current details with SAP or an SAP partner.
Microsoft and Dynamics 365 are trademarks of the Microsoft group of companies. Tryso is not affiliated with or endorsed by Microsoft. Prices are the list prices published on microsoft.com, which notes that actual prices vary by country and currency.
Frequently asked questions
Does Tryso track medicine batches and expiry?
Yes. Inventory supports batches with expiry dates, so each pack can be traced to its delivery and the oldest stock sold first.
Can I see how much I owe each distributor?
Yes. Supplier balances build up from goods receipts and go down with purchase payments.
What is CRM software?
Customer relationship management (CRM) software records your leads, customers and every interaction with them, so your team can follow up at the right time. Tryso CRM also sees the orders and invoices each customer has.
Is the CRM connected to sales orders?
Yes. CRM and sales run in the same Tryso organization, so an opportunity can move to a quotation and an order without re-entering the customer.
Can I track a sales pipeline?
Yes. Leads and opportunities move through stages, and activities are logged against them.
Do online shoppers appear in the CRM?
Yes. Customers who register on your Tryso storefront share the same customer records as the counter and the sales team.
Can I start with CRM only?
Yes. Apps are installed individually, so you can start with CRM and sales and add inventory or accounting later.
CRM
CRM for other industries
Retail storeShops selling over the counter, often with more than one branch and a website on the side.
SupermarketGrocery and convenience stores with thousands of fast-moving lines, loose goods and short shelf lives.
Fashion storeClothing and footwear shops where every style comes in many sizes and colours.
Electronics storePhone, computer and appliance shops with high-value items, supplier credit and business buyers.
Hardware storeHardware, building material and tool shops selling by the piece, the metre and the bag.
Auto parts storeVehicle spare parts dealers and workshops with large catalogues and many look-alike items.
Pharmacy
More software for pharmacies
Inventory managementKnow what is on every shelf, in every branch, right now
Point of saleA till that keeps billing when the internet does not
AccountingBooks that are written by the work, not typed in afterwards
HR and payrollPeople, attendance, leave and payroll in the system that runs the business
ManufacturingBills of materials, work centers and production you can actually see
Warehouse managementStock located to the bin, not just to the building
Run your pharmacy on Tryso
Create an organization on the free plan, load some of your own products and see how it fits before you pay anything.
- Free plan, forever
- No card required
- Set up in about a minute