Customer Portal

v1

Customers sign quotes, track orders and check invoices from their own account.

Features

What Customer Portal unlocks once it’s installed for your store.

  • Quotations with e-signature

    Customers open their quotations in their account and accept with a typed signature, or decline with a reason.

  • Orders and reorder

    Delivery progress and invoices on every order, with one click to put the same products back in the cart.

  • Invoices and statements

    Open and paid invoices with the balance due, PDF copies and a statement of account.

Guide

Self-service for signed-in shoppers: view and e-sign quotations, follow orders and deliveries, reorder, open invoices and statements. Use Settings → Apps to install, review dependencies, and open configuration.

01Getting started

Confirm your plan includes Customer Portal, then install from Settings → Apps. Required dependency apps must be active first.

  • Check market availability on the app detail page
  • Install dependencies before activating Customer Portal
  • Use Configure when the app is enabled

02Entitlements

Tryso gates Customer Portal by market channel and plan feature. If either gate is revoked, non-core apps are disabled automatically while history is kept.

  • Market installable flag controls channel offer
  • Plan app_*_access controls subscription inclusion
  • Upgrade or re-enable to install again

Changelog

  1. v12026-10-12
    • Initial market-scoped presentation, documentation, and entitlement metadata.